Airport check-in information
*
To facilitate an on-time departure, we recommend that you allow ample time for check-in. When traveling around holidays or other peak travel times, please allow additional time. 

For flights within the U.S., to/from Mexico and the Caribbean, and to Canada, seat assignments are subject to cancellation if you do not check in and obtain a boarding pass at least 30 minutes prior to scheduled departure and if you are not available for boarding at the departure gate at least 20 minutes prior to scheduled departure.

For flights departing Canada, a boarding pass must be obtained at least 60 minutes prior to departure.

For all other international locations, customers must check in and obtain boarding passes at least 45 minutes prior to departure and must be available for boarding at the departure gate at least 30 minutes prior to scheduled departure.

There may be exceptions for your departure city so please review the information below for additional details.

Security wait times and ticket counter hours of operation
We have listed security wait times** and ticket counter hours of operation for many domestic and international airports.
**Line wait information refers to security check point wait times only.


View airport check-in information for cities beginning with:
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Akron / Canton, Ohio, Akron-Canton Regional Airport (CAK)

Hours and baggage information

Ticket counter hours of operation: 6:30am-8:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally)

Security line information

Peak times:
4:30am-6:30am,
1:00pm-4:00pm,
5:00pm-7:00pm

Peak days:
Sunday, Monday, Wednesday,
Thursday, Friday

Peak line waits:
20-40 minutes

Off-peak line waits:
5 minutes
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Albuquerque, New Mexico, Albuquerque International Airport (ABQ)

Hours and baggage information

Ticket counter hours of operation: 4:30am-7:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally)

Security line information

Peak times:
4:00am-9:00am,
10:30am-12:00n,
1:00pm-2:00pm,
4:00pm-6:00pm

Peak days:
Sunday, Monday, Thursday,
Friday, Saturday

Peak line waits:
40-50 minutes

Off-peak line waits:
10-15 minutes
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Albany, New York, Albany International Airport (ALB)

Hours and baggage information

Ticket counter hours of operation: 4:30am-6:45pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally)

All customers must check-in before entering security

Security line information

Peak times:
5:00am-8:30am,
1:00pm-2:30pm

Peak days:
Sunday, Monday, Thursday,
Friday, Saturday

Peak line waits:
30-45 minutes

Off-peak line waits:
10-15 minutes
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Allentown, Pennsylvania, Lehigh Valley International Airport (ABE)

Hours and baggage information

Ticket counter hours of operation: 5:00am-7:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally)

Security line information

Peak times:
5:00am-7:00am,
8:00am-10:00am,
3:00pm-5:00pm

Peak days:
Sunday, Monday, Friday,
Saturday

Peak line waits:
40 plus minutes

Off-peak line waits:
20-30 minutes
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Amsterdam, Holland, Schiphol Airport (AMS)

Hours and baggage information

Ticket counter hours of operation: 8:00am-1:00pm

Customers with checked baggage should check-in a minimum of 2 hours prior to departure

Security line information

Peak times:
8:30 am – 12:00 am

Peak days:
Sunday, Monday ,Thursday, Friday, Saturday

Peak line waits:
20-40 minutes

Off-peak line waits:
10 minutes

Customers should be at the gate at least 90 minutes before departure.
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Appleton, Wisconsin, Outagamie County Regional Airport (ATW)

Hours and baggage information

Ticket counter hours of operation:
4:45am-8:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).

Security line information

All customers must check-in before entering security.

Peak times:
5:00am-8:00am,
2:30pm-6:00pm

Peak days:
Sunday, Monday, Thursday, Friday

Peak line waits:
10-15 minutes

Off-peak line waits:
5-10 minutes
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Aruba, Aruba, Beatrix International Airport (AUA)

Hours and baggage information

Ticket counter hours of operation:
Monday, Wednesday, Friday, Saturday, Sunday
11:00pm-4:00pm

Customers with checked baggage should check-in a minimum of 3 hours prior to departure.

Security line information

Peak times:
12:00pm-4:30pm

Peak days:
Saturday, Sunday

Peak line waits:
At least 40 minutes to an hour

Off-peak line waits:
25 minutes

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Asheville, North Carolina
  Asheville Regional Airport (AVL)

Check-in and ticketing hours:
4:30am-10:00pm

Customers with checked baggage should arrive 90 minutes prior to departure

Checked baggage cutoff time is 30 minutes prior to departure

Service begins 12/17/09

Security line information

Peak days:
7 days per week

Peak time is:
5:00am - 7:00am

Peak line waits:
15 minutes

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Aspen, Colorado, Pitkin County Airport (ASE)

Hours and baggage information

Ticket counter hours of operation:
9:00am-8:00pm (summer / winter)

Ticketing transactions:
8:00am-6:00pm (spring / fall)

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).

For customers with Domestic e-tickets, EasyCheck-in units are available in the United Lobby.

Security line information

Peak times:
6:00am-9:00am
12:00pm-2:30pm

Peak days:
Sunday, Monday, Saturday

Peak line waits:
At least 40 minutes

Off-peak line waits:
10 minutes

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Atlanta, Georgia, Hartsfield International Airport (ATL)

Hours and baggage information

Ticket counter hours of operation:
5:30am-7:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).

For customers with Domestic e-tickets, EasyCheck-in units are available in the United Lobby.

Security line information

Peak times:
6:00am-8:00am,
1:00pm-6:00pm

Peak days:
Thursday evening, all day Friday, Saturday mornings, Sunday evenings, Monday mornings

Peak line waits:
At least 60 minutes

Off-peak line waits:
10 minutes

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Austin, Texas, Austin Bergstrom International Airport (AUS)

Hours and baggage information

Ticket counter hours of operation:
5:00am-5:00pm

No future ticketing: 5:00am-8:30am or 12:00pm-4:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).

Security line information

Peak times:
5:00am--9:00am

Peak days:
Monday mornings, Thursday, Friday, Sunday

Peak line waits:
20-45 minutes

Off-peak line waits:
10 minutes

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  Bakersfield, California, Meadows Field (BFL)
 
Hours and baggage information

Ticket counter hours of operation:
5:00am-8:30pm Monday-Friday, 5:00am-6:30pm Sunday

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
9:30am-12:30pm

Peak days:
Daily

Peak line waits:
0-20 minutes
 
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 Baltimore, Maryland, Baltimore Washington International Airport (BWI)
 
Hours and baggage information

Ticket counter hours of operation: 
4:30am-7:30pm

Due to heavy construction, customers with checked baggage should arrive at least 2 hours before their scheduled flight departure time.
 
Security line information

Peak times:
6:30am-8:30am,
3:30pm-6:30pm

Peak days:
Sunday, Monday, Thursday, Friday, Saturday

Peak line waits:
40-60 minutes

Off-peak line waits:
5-10 minutes
 
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 Bangkok, Thailand, Bangkok International Airport (BKK)
 
Hours and baggage information

Ticket counter hours of operation: 4:00am-11:00am

Customers with checked baggage should arrive 2 hours if traveling internationally.
 
Security line information

Peak times:
5:00am-5:45am

Peak days:
Friday, Saturday, Sunday

Peak line waits:
10-20 minutes

Off-peak line waits:
5-10 minutes
 
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 Beijing, People's Republic of China, Peking Capital Airport (PEK)
 
Hours and baggage information

Please note that the United check-in counter has moved to Terminal 3.

Ticket counter hours of operation:

Winter
10:40am-6:30pm

Summer schedule:
9:00am - 5:30pm

Customers with checked baggage should arrive 3 hours before flight departure.

Check-in counters will close 60 minutes prior to scheduled departure.
 
Security line information

Peak times:
7:00am-12:00am
1:00pm-3:00pm

Peak days:
Thursday, Friday, Saturday

Peak line waits:
20-30 plus minutes

Off-peak line waits:
5-10 minutes
 
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 Billings, Montana, Billings Logan International Airport (BIL))
 
Hours and baggage information

Ticket counter hours of operation:
5:00am-4:30pm

Customers with checked baggage should check-in a minimum of 2 hours prior to departure.
 
Security line information

Peak times:
 5:00am-8:00am

Peak days:
Sunday, Monday, Thursday, Friday

Peak line waits:
10-25 minutes

Off-peak line waits:
5 minutes
 
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 Binghamton, New York, Binghamton Regional Airport (BGM)
 
Hours and baggage information

Ticket counter hours of operation:
7:30am-9:30am,
11:30am-1:30pm,
3:30pm-5:30pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

All customers must check-in before entering security.

Peak times:
5:15am-9:15am,
1:00pm-3:30pm,
4:30pm-7:00pm

Peak days:
Monday, Wednesday, Friday

Peak line waits:
20-40 minutes

Off-peak line waits:
5-10 minutes
 
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Birmingham, Alabama, Birmingham International Airport (BHM)
 
Hours and baggage information

Ticket counter hours of operation:
7:30am - 5:30pm

Best times for ticketing:
9:00am-12:00am,
2:45pm-4:00pm

Customers with checked baggage should check-in a minimum of 2 hours prior to departure.
 
Security line information

Peak times:
5:00am-8:30am,
2:45pm-4:00pm

Peak days:
Sunday, Monday, Thursday, Friday

Peak line waits:
At least 40 minutes

Off-peak line waits:
15-20 minutes
 
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 Bismarck, North Dakota, Bismarck Municipal Airport (BIS)
 
Hours and baggage information

Ticket counter hours of operation: 
5:30am-7:00pm

Ticketing transactions:
9:00am-5:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).

For customers with domestic E-Tickets, EasyCheck-in units are available in the United Lobby.
 
Security line information

Peak times:
5:00am-12:00pm

Peak days:
Sunday, Monday, Friday

Peak line waits:
20-40 minutes

Off-peak line waits:
5 minutes

 
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 Boise, Idaho, Boise Municipal Airport/Gowen Field (BOI)
 
Hours and baggage information

Ticket counter hours of operation: 
Sunday-Friday, 4:45am-8:00pm
Saturday, 4:45am-5:30pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
5:30am-8.30am

Peak days:
Thursday, Friday, Saturday

Peak line waits:
30 minutes

Off-peak line waits:
15 minutes

 
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 Boston, Massachusetts, Logan International Airport (BOS)
 
Hours and baggage information

Ticket counter hours of operation: 
5:00am-7:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).


EasyCheck-in units are available in the main lobby.

For customers with domestic e-tickets, boarding pass issuance is available at curbside.
 
Security line information

Peak times:
6:00am-9:00am,
2:00pm-5:00pm

Peak days:
Thursday, Friday, Saturday

Peak line waits:
30 minutes

Off-peak line waits:
15 minutes

 
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 Bozeman, Montana, Gallatin Field (BZN)
 
Hours and baggage information

Ticket counter hours of operation: 
6:00am-6:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information


Peak times:
6:00am-8:00am

Peak days:
Sunday

Peak line waits:
10-20 minutes

Off-peak line waits:
 2-5 minutes

 
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 Brussels, Belgium, Brussels National Airport (BRU)
 
Hours and baggage information

Ticket counter hours of operation: 
6:30pm-2:00pm

Customers with checked baggage should arrive 3 hours before flight departure
 
Security line information

Peak times:
10:00am-11:00am

Peak days:
Friday, Saturday, Sunday

Peak line waits:
15-30 minutes

Off-peak line waits:
5-10 minutes

 
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 Buenos Aires, Argentina, Aeropuerto Internacional de Ezeiza (Ministro Pistarini) (EZE)
 
Hours and baggage information

Ticket counter hours of operation: 
9:00am-11:00am
5:00pm-9:00pm

Customers with checked baggage should arrive 2 hours before flight departure.
 
Security line information

Peak times:
10:00am-1:00pm
7:00pm-9:00pm 

Peak days:

Sunday, Friday, Saturday

Peak line waits:
15-20 minutes

Off-peak line waits:
5-10 minutes

 
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 Buffalo, New York, Buffalo Niagara International Airport (BUF)
 
Hours and baggage information

Ticket counter hours of operation: 
4:10am-7:20pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
5:00am-7:00am,
11:15am-12:30pm,
3:30-6:00pm

Peak days:

Daily

Peak line waits:
10-20 minutes

Off-peak line waits:
5-10 minutes

 
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 Burbank, California, Burbank Glendale Pasadena Airport (BUR)
 
Hours and baggage information

Ticket counter hours of operation: 
5:15am-8:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
5:15am-8:30am

Peak days:
Sunday, Friday

Peak line waits:
20-40 minutes

Off-peak line waits:
10-15 minutes

 
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 Burlington, Vermont, Burlington International Airport (BTV)
 
Hours and baggage information

Ticket counter hours of operation: 
4:30am-7:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
5:00am-7:30am

Peak days:
Daily

Peak line waits:
20-25 minutes

Off-peak line waits:
5-10 minutes

 
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  Calgary, Canada, Calgary International Airport (YYC)
 
Hours and baggage information

Check-in hours: 
4:00am – 6:00pm

Ticketing hours:
9:00am-5:00pm

Customers with checked baggage should arrive 2 hours before flight departure.

 
Security line information

Peak days:
Friday, Saturday, Sunday, Monday

Peak times:
4:00am – 8:00am

Peak line waits:
60 – 90 minutes

Calgary International Airport enforces a cutoff time of 60 mins prior to departure due to Customs Border Preclearance processing times.
 
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 Cancun, Mexico, International Airport (CUN)
 


Hours and baggage information

Ticket counter hours of operation:
9:00am – 3:00pm

Saturdays 9:30 am to 5:00 pm

Counters are open 3 hours before first flight.

Customers with checked baggage should check-in 3 hours prior to flight departure.

Flights are closed 1 hour prior to departure.

No ticket sales

 
Security line information

Peak times:
11:00am-6:00pm during Dec to the end of the season

Peak days:
Friday, Saturday, Sunday

Peak line waits:
30 minutes

Off-peak line waits:
5-10 minutes


 
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 Carlsbad, California, McClellan Palomar Airport (CLD)
 
Hours and baggage information

Ticket counter hours of operation:
5:30am-8:30pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
5:30am-7:30am,
10:30am-12:00pm

Peak days:

Daily

Peak line waits:
0-20 minutes
 
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 Casper, Wyoming, Natrona County International Airport (CPR)
 
Hours and baggage information

Ticket counter hours of operation:
4:30am-8:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
5:30am-6:40am,
12:00pm-1:00pm,
5:30pm-6:20pm

Peak days:
Monday, Thursday, Friday

Peak line waits:
10-20 minutes

Off-peak line waits:
5-7 minutes
 
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  Cedar Rapids, Iowa, The Eastern Iowa Airport (CID)
 
Hours and baggage information

Ticket counter hours of operation:
4:30am-7:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
6:15am-8:15am,
2:15pm-4:15pm

Peak days:
Sunday afternoon, Saturday mornings, Thursday, Friday

Peak line waits:
20 -40 minutes

Off-peak line waits:
5-10 minutes
 
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 Charleston, South Carolina, Charleston International Airport (CHS)
 
Hours and baggage information

Ticket counter hours of operation:
8:00am - 3:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
5:30am-7:30am,
11:00am-2:00pm,
4:00pm-6:00pm

Peak days:
Sunday, Monday, Friday

Peak line waits:
20-40 minutes

Off-peak line waits:
5 minutes
 
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Charleston, West Virginia, Yeager Airport (CRW)
 
Hours and baggage information

Ticket counter hours of operation:
5:10am-6:30pm

*No ticketing during flight arrivals or departures

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
5:00am-7:00am,
3:30pm-5:30pm

Peak days:

Sunday, Monday, Friday

Peak line waits:
At least 0-20 minutes

Off-peak line waits:
5-10 minutes
 
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 Charlotte, North Carolina, Charlotte/Douglas International Airport (CLT)
 
Hours and baggage information

Ticket counter hours: 
5:30am-7:30pm

Ticketing transactions:
6:00am - 7:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).

For customers with Domestic e-tickets, EasyCheck-in units are available in the United Lobby and boarding pass issuance is available at curbside.

 
Security line information

Peak times:
7:00am-8:00am,
1:00pm-3:00pm,
4:00pm-5:00pm

Peak days:
Sunday, Monday, Thursday, Friday

Peak line waits:
20 minutes

Off-peak line waits:
5-10 minutes

 
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 Charlottesville, Virginia, Charlottesville/Albemarle Airport (CHO)
 
Hours and baggage information

Ticket counter hours of operation: 
5:30am-7:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).


 
Security line information

Peak times:
5:00am-7:00am

Peak days:
Sunday, Monday, Thursday, Friday

Peak line waits:
20-40 minutes

Off-peak line waits:
0-20 minutes

 
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 Chicago, Illinois, O'Hare International Airport (ORD)
 
Hours and baggage information

Ticket counter hours of operation: 
4:00am-10:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).

All customers must check in baggage at Terminal 1 before entering security or proceeding to Terminal 2 for United Express flights.

Easy Check-in units are available at curbside on the departure level, in the United lobby, on the arrival level in baggage claim, Red Carpet Clubs excluding Terminal 2 and in the Terminal 2 lobby.

For customers with Domestic e-tickets, boarding pass issuance is available at curbside.
 
Security line information

Peak times:
4:00am-9:00am,
1:00pm-6:00pm

Peak days:
Sunday, Monday, Thursday, Friday

Peak line waits:
15-40 minutes

Off-peak line waits:
0-10 minutes

Priority Security Lane
Available for Global Services, United First, United Business, 1K, Premier Executive, Premier and STAR Alliance Gold/Silver members.

 
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 Chico, California, Chico Municipal Airport (CIC)
 
Hours and baggage information

Ticket counter hours of operation: 
5:00am-7:30pm Monday-Friday, 5:00am-4:00pm Saturday,
9:00am-8:00pm Sunday

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).


No ticketing during flight arrivals or departures.
 
Security line information

Peak times:
10:00am-11:00am,
1:00pm-2:30pm

Peak days:
Daily

Peak line waits:
20-40 minutes

Off-peak line waits:
15 minutes

 
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 Cincinnati, Ohio, North Kentucky International Airport (CVG)
 
Hours and baggage information

Ticket counter hours of operation: 
4:45am-7:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

All customers must check-in before entering security.

Peak times:
2:30pm-6:00pm

Peak days:
Sunday, Monday, Thursday, Friday

Peak line waits:
15-20 minutes

Off-peak line waits:
 5-10 minutes

 
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   Cleveland, Ohio, Cleveland Hopkins International Airport (CLE)
 
Hours and baggage information

Ticket counter hours of operation: 
4:45am-6:50pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
5:00am-7:00am,
4:00-7:00pm

Peak days:
Sunday, Monday, Thursday, Friday

Peak line waits:
20 minutes

Off-peak line waits:
5 minutes

 
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 Cody, Wyoming, Yellowstone Regional Airport (COD)
 
Hours and baggage information

Ticket counter hours of operation: 
5:00am-4:00pm

Customers with checked baggage should arrive 2 hours before flight departure.
 
Security line information

Peak times:
6:15am-7:00am

Peak days:

Sunday, Monday, Thursday, Friday

Peak line waits:
5-10 minutes

Off-peak line waits:
0-5 minutes

 
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 Colorado Springs, Colorado, Colorado Springs Municipal Airport (COS)
 
Hours and baggage information

Ticket counter hours of operation: 
4:00am-6:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
5:00am-7:00am,
9:00am-12:00pm,
1:00pm-3:00pm,
4:00pm-6:00pm

Peak days:
Sunday, Monday, Thursday, Friday, Saturday

Peak line waits:
10-20 minutes

Off-peak line waits:
0-5 minutes

 
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 Columbia, South Carolina, Columbia Metropolitan Airport (CAE)
 
Hours and baggage information

Ticket counter hours of operation: 
4:00am-6:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
6:30am-9:00am,
11:30am-1:30pm,
3:00pm-4:30pm

Peak days:
Sunday, Thursday, Friday

Peak line waits:
20-40 minutes

Off-peak line waits:
5-15 minutes

 
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 Columbus, Ohio, Port Columbus International Airport (CMH)
 
Hours and baggage information

Ticket counter hours of operation: 
4:30am-7:30pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
5:30am-8.00am,
2:00pm-6:00pm

Peak days:
Sunday, Monday mornings, Thursday, Friday

Peak line waits:
20-40 minutes

Off-peak line waits:
5-10 minutes

 
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 Cozumel, Mexico, Cozumel International Airport (CZM)
 


Hours and baggage information

Ticket counter hours of operation:
9:00am – 3:00pm

Counters are open 3 hours before first flight.

Customers with checked baggage should check-in 3 hours prior to flight departure.

Flights are closed 1 hour prior to departure.

No ticket sales.

 
Security line information

Peak times:
11:00am-4:00pm

Peak days:
Saturdays

Peak line wait:
30 minutes

Off-peak line wait:
5-10 minutes


 
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 Crescent City, California, Jack McNamara Airport (CEC)
 
Hours and baggage information

Ticket counter hours of operation: 
5:00am-1:30pm,
3:30pm-7:30pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
8:00am-1:00pm,
4:00pm-7:00pm

Peak days:
Daily

Peak line waits:
20-40 minutes

 
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  Dallas-Ft. Worth, Texas, Dallas/Ft. Worth International Airport (DFW)
 
Hours and baggage information

Ticket counter hours of operation:
4:45am-7:30pm

Customers with checked baggage should arrive 2 hours before flight departure.

As of Sunday, December 13, 2009, all United operations, including check-in, ticketing, departures and arrivals, will be located in Terminal E. Saturday, December 12, 2009, is the last day United operations will take place in Terminal B.

Please note that United curbside check-in is no longer available at this airport.
 
Security line information

Peak times:
5:00am-8:30am,
3:00pm-6:00pm

Peak days:
Sunday, Monday, Thursday, Friday

Peak line waits:
10 minutes

Off-peak line waits:
0-5 minutes
 
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 Dayton, Ohio, Dayton International Airport (DAY)
 
Hours and baggage information

Ticket counter hours of operation: 
5:15am-6:30pm

Customers with checked baggage should arrive 2 hours before flight departure.
 
Security line information

Peak times:
 5:00am-8:00am,
3:00pm-5:00pm 

Peak days:
Monday, Thursday, Friday

Peak line waits:
30-45 minutes

Off-peak line waits:
5-10 minutes
 
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 Denver, Colorado, Denver International Airport (DEN)
 
Hours and baggage information

Ticket counter hours of operation: 4:15am-9:30pm

Counters are open 2 hours before first flight.

Customers with checked baggage should check-in 2 hours prior to flight departure.

For customers with Domestic e-tickets, boarding passes are available at curbside.
 
Security line information

Peak times:
7:00-10:30am,
2:30-6:00pm

Peak days:
Friday, Saturday, Sunday, Monday

Peak line waits:
20-40 minutes

Off-peak line waits:
0-5 minutes

Priority Security Lane
Available for Global Services, United First, United Business, 1K, Premier Executive, Premier and STAR Alliance Gold/Silver members
.

 
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 Des Moines, Iowa, Des Moines Airport (DSM)
 
Hours and baggage information

Ticket counter hours of operation:
5:00am-7:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

All customers must check-in before entering security.

Peak times:
5:00am-7:00am

Peak days:
Sunday, Monday, Thursday, Friday, Saturday

Peak line waits:
60 minutes

Off-peak line waits:
20 minutes
 
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 Detroit, Michigan, Detroit Metropolitan Airport (DTW)
 
Hours and baggage information

Ticket counter hours of operation:
4:30am-8:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).

Effective September 17, 2008:
United will operate from the new North Terminal, gates D4 and D6.
 
Security line information

All customers must check-in before entering security.

Peak times:
5:30am--8:00am,
2:00pm-6:00pm

Peak days:
Sunday, Monday, Thursday, Friday

Peak line waits:
10-20 minutes

Off-peak line waits:
10-15 minutes
 
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  Dubai, United Arab Emirates, Dubai International Airport (DXB)
 
Hours and baggage information

Check-in counter hours of operation:
9:10pm-11:10pm

Ticketing services are provided through United Reservations by calling toll free from the U.A.E. 8000 441 5492.

Ticketing inquiries should be directed to Reservations.

Check-in is located at positions 211-215 within Zone B in Terminal 1 (Sheikh Zayed Terminal) and is accessible from the Terminal curb.

Customers with checked baggage should arrive at least 3 hours before flight departure and will pass through an initial security screening checkpoint prior to accessing check-in counters.

 
Security line information

Peak days:
Thursday-Sunday

Peak times:
10:00pm-2:00am,
5:00am-9:00am

Peak line waits:
15-40 minutes

Off-peak line waits:
0-10 minutes

Boarding information
Customers should be at their departure gate at least 60 minutes before departure time due to additional security procedures.

 
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Duluth, Minnesota
  Duluth International Airport (DLH)

Check-in and ticketing hours:
24 hours per day

Customers with checked baggage should arrive 90 minutes prior to departure

Checked baggage cutoff time is 30 minutes prior to departure

Service begins 12/17/09

Security line information

Peak days:
7 days per week

Peak time is:
5:00am - 6:00am
2:30am - 3:30pm

Peak line waits:
10 minutes

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 Durango, Colorado, Durango La Plata County Airport (DRO)
 
Hours and baggage information

Ticket counter hours of operation:
5:00am-5:30pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).

 
Security line information

All customers must check-in before entering security.

Peak times:
5:00am-8:00am,
12:30pm-2:30pm

Peak days:
Sunday, Monday, Friday

Off-peak line waits:
10-15 minutes

 
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  Edmonton,  Alberta  , Canada  Edmonton  International  Airport(YEG)
 
Hours and baggage information

Ticket counter hours of operation:
5:00am – 12:30am

Customers with checked baggage should arrive 2 hours before flight departure.
 
Security line information
4:30am – 7:30pm

Peak times:
4:30am to 7:30am

Peak days:
Thursdays, Friday

Peak line waits:
20 minutes

Off-peak line waits:
5 minutes
 
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 El Paso, Texas, El Paso International Airport (ELP)
 
Hours and baggage information

Ticket counter hours of operation: 
4:30am-6:00pm

Customers with checked baggage should arrive 2 hours before flight departure.
 
Security line information

Peak times:
5:00am-7:00am 

Peak days:
Sunday, Monday, Thursday, Friday

Peak line waits:
10-15 minutes

Off-peak line waits:
5-10 minutes
 
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 Eugene, Oregon, Eugene Airport (EUG)
 
Hours and baggage information

Ticket counter hours of operation:
4:45am-6:00pm Sunday-Friday, 4:45am-5:15pm Saturday

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
4:45am-6:15am,
4:00am-5:30pm

Peak days:

Sunday, Monday, Thursday

Peak line waits:
0-20 minutes

Off-peak line waits:
5 minutes
 
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 Eureka, California, Eureka/Arcata Airport (ACV)
 
Hours and baggage information

Ticket counter hours of operation:
4:30am - 9:00pm Sunday-Friday, 4:30am - 7:00pm Saturday

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
None

Peak days:
Sunday, Monday, Thursday, Friday, Saturday

Peak line waits:
More than 40 minutes

Off-peak line waits:
30 minutes
 
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  Fargo, North Dakota, Hector Airport (FAR)
 
Hours and baggage information

Ticket counter hours of operation:
6:00am-7:30pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
7:00am-8:00am,
2:00pm-3:00pm,
4:00pm-6:00pm

Peak days:
Sunday, Monday, Thursday

Peak line waits:
20-40 minutes

Off-peak line waits:
5-10 minutes
 
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 Fort Myers, Florida, Southwest Florida International Airport (RSW)
 
Hours and baggage information

Check-in hours:
5:00am-1:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
6:30am-8:45am,
11:00am-1:00pm

Peak days:

Sunday, Monday, Friday, Saturday

Peak line waits:
45-60 minutes

Off-peak line waits:
10-15 minutes
 
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 Frankfurt, Germany, Rhein-Main Airport (FRA)
 
Hours and baggage information

Ticket counter hours of operation:
6:15am-5:00pm

Customers with checked baggage should arrive 2 hours before flight departure.
 
Security line information

Peak times:
None

Peak days:
Daily

Peak line waits:
10-20 minutes First and Business
30-45 minutes Economy
 
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 Ft. Wayne, Indiana, Ft. Wayne International Airport (FWA)
 
Hours and baggage information

Ticket counter hours of operation:
4:31am-6:30pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
5:30am-6:00am,
2:00pm-3:00pm

Peak days:

Monday, Tuesday

Peak line waits:
0-20 minutes

Off-peak line waits:
5 minutes
 
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Geneva, Switzerland
 Geneva International Airport (GVA)
 
Check-in and ticketing
United operates from:
Terminal 1, counters 40-44

Check-in hours
9:00 a.m.-11:15 a.m.

Ticketing hours:
8:00am - 12:15 p.m.

Ticketing is handled by Lufthansa.
 
Security line
Peak day(s):
Friday, Saturday, Sunday

Peak time(s):
10:00 a.m.-1.00 p.m.

Peak line wait:
25 minutes
 
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Grand Junction, Colorado, Walker Field (GJT)
 
Hours and baggage information

Ticket counter hours of operation:
5:00am-7:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (3 hours if traveling internationally).

Check-in closes 1 hour prior to departure.

 
Security line information

Peak times:
5:00am-10:30am,
11:00am-6:00pm

Peak line waits:
0-20 minutes

 
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 Grand Rapids, Michigan, Gerald R Ford International Airport (GRR)
 
Hours and baggage information

Ticket counter hours of operation:
4:30am-7:00pm

Best times for ticket purchase
8:00am-12:00pm
4:00pm-7:00pm

Ticket counter closed at 4pm on Saturdays, until 12/13/08.

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).

Easy Check-in units are available for customers with domestic E-Tickets.

 
Security line information

Peak times:
5:00am-8:00am,
1:30pm-3:00pm

Peak days:

Sunday, Monday, Thursday, Friday

Peak line waits:
20 minutes

Off-peak line waits:
15 minutes
 
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 Greenbay, Wisconsin, Austin Straubel Airport (GRB)
 
Hours and baggage information

Ticket counter hours of operation:
5:00am-8:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
5:15am-7:00am,
3:00pm-6:00pm 

Peak days:

Sunday, Friday, Saturday and after Green Bay Packer football home games

Peak line waits:
15 minutes

Off-peak line waits:
5 minutes
 
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Greensboro, North Carolina, Piedmont Triad International Airport (GSO)
 
Hours and baggage information

Ticket counter hours of operation:
5:00am-7:15pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
5:30am-7:30am,
3:30pm-5:00pm 

Peak days:
Sunday, Monday, Thursday, Friday

Peak line waits:
25-40 minutes

Off-peak line waits:
5-10 minutes
 
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 Greenville, South Carolina, Greenville Spartanburg Airport (GSP)
 
Hours and baggage information

Ticket counter hours of operation:
5:00am-7:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
6:00am-8:00am,
12:00pm-2:00pm,
5:00pm-6:30pm

Peak days:
Sunday, Monday, Wednesday, Friday

Peak line waits:
0-20 minutes

Off-peak line waits:
0-5 minutes
 
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Halifax, Nova Scotia, Canada
 Halifax Stanfield International Airport (YHZ)
 
Check-in and ticketing
United operates from:
Transborder terminal 1,
counters 5 and 6

Check-in hours:
5:00 a.m.-5:00 p.m.

Ticketing not available at this location.
 
Security line
Peak day(s):
Thursday, Friday, Saturday

Peak time(s):
7:00 a.m.-11:00 a.m.

Peak line wait:
15 minutes

 
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 Harrisburg, Pennsylvania, Harrisburg International Airport (MDT)
 
Hours and baggage information

Ticket counter hours of operation: 
4:30am-7:30pm

Customers with checked baggage should arrive 2 hours before flight departure.
 
Security line information

Peak times:
5:00am-7:00am

Peak days:
Monday, Thursday, Friday

Peak line waits:
10-20 minutes

Off-peak line waits:
5-10 minutes
 
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 Hartford, Connecticut, Bradley International Airport (BDL)
 
Hours and baggage information

Ticket counter hours of operation:
4:15am-7:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
4:30am-6:30am,
12:30pm-2:00pm
4:00pm-6:00pm

Peak days:
Sunday evenings, Saturday mornings, Monday and Thursday, and Friday evenings

Peak line waits:
20-30 minutes

Off-peak line waits:
5 minutes
 
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 Ho Chi Minh City, Vietnam, Tan Son Nhat Airport (SGN)
 
Hours and baggage information

International Passenger Terminal Check-in Island G-H

Ticket counter hours of operation:
Open: 3 hours prior to scheduled departure

Close: 45 minutes prior to scheduled departure

Customers with checked baggage should arrive 3 hours before flight departure.


 
Security line information

Nil peak times/days

 
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 Hong Kong, Hong Kong, Hong Kong International Airport (HKG)
 
Hours and baggage information

Ticket counter hours of operation:
8:00am-8:00pm

Customers with checked baggage should arrive 2.5 hours before flight departure.

Employee Ticketing hours:

8:45am - 9:30am

11:30am - 4:30pm

 
Security line information

Peak times:
7:30am-8:30am,
9:30am-11:30am

Peak days:
Sunday, Friday, Saturday

Peak line waits:
20 minutes

Off-peak line waits:
5 minutes
 
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 Honolulu, Hawaii, Honolulu International Airport (HNL)
 


Hours and baggage information


Hours of service:
Sunday-Friday, 5:00am-10:45pm
Saturday, 5:00am-11:00pm

Ticket counter hours:
Daily: 5:00am-10:45pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).



 

 


Security line information

Peak times
5:00am-7:00am,
6:00pm-9:00pm

Peak line waits
20-30 minutes

Off-peak line waits
5-10 minutes


Priority Security Lane
Available for Global Services, United First, 1K and STAR Alliance Gold members.

 
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 Houston, Texas, George Bush Intercontinental Airport (IAH)
 
Hours and baggage information

Ticket counter hours of operation:
4:30am-6:15pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
5:00am-9:00am,
10:30am-12:30pm,
3:30pm-5:00pm

Peak days:
Sunday, Monday mornings, Thursday afternoons, Friday, Saturday mornings

Peak line waits:
60-90 minutes

Off-peak line waits:
1-2 minutes
 
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  Imperial/El Centro, California, Imperial County Airport (IPL)
 
Hours and baggage information

Ticket counter hours of operation:
5:00am-2:00pm

Customers with checked baggage should arrive 2 hours before flight departure.
 
Security line information

Peak times:
5:00am-6:00am,
1:00pm-2:00pm
 
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 Indianapolis, Indiana, Indianapolis International Airport (IND)
 
Hours and baggage information

Ticket counter hours of operation: 
4:30am-7:15pm

Customers with checked baggage should arrive 2 hours before flight departure.
 
Security line information

Peak times:
6:00am-9:30am,
1:00pm-4:00pm

Peak days:

Monday, Friday, Saturday

Peak line waits:
40 minutes

Off-peak line waits:
15 minutes
 
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 Inyokern, California, Indian Wells Valley Airport (IYK)
 
Hours and baggage information

Ticket counter hours of operation:
3:30am-7:30pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
3:30am-5:30am,
11:00am-6:00pm

Peak line waits:

20-40 minutes
 
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 Ixtapa-Zihuatanejo, Mexico (ZIH)
 


Hours and baggage information

Ticket counter hours of operation: 12:00pm – 4:00pm

Counters are open 3 hours before first flight.

Customers with checked baggage should check-in 3 hours prior to flight departure.

Flights are closed 1 hour prior to departure.

No ticket sales.

 
Security line information

Peak times:
12:00am-5:00pm

Peak days:
Saturdays

Peak line wait:
30 minutes

Off-peak line wait:
5-10 minutes


 
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 Jacksonville, Florida, Jacksonville International Airport (JAX)
 
Hours and baggage information

Ticket counter hours of operation:
4:30am-7:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
5:00am-7:30am,
10:45am-7:15pm

Peak days:
Sunday, Monday, Wednesday, Thursday, Friday

Peak line waits:
20-40 minutes

Off-peak line waits:
10-15 minutes
 
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  Kahului, Hawaii, Kahului Airport (OGG)
 
Hours and baggage information

Ticket counter hours of operation:
10:45am-11:00pm

Customers with checked baggage should arrive 2 hours before flight departure.
 
Security line information

All customers must check-in before entering security.

Peak times:
11:00am-3:00pm,
9:00pm-10:30pm

Peak days:
Sunday, Saturday

Peak line wait:
20-40 minutes

Off-peak line wait:
2-5 minutes
 
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 Kailua-Kona, Hawaii, Keahole-Kona International Airport (KOA)
 
Hours and baggage information

Ticket counter hours of operation: 
10:15am-12:25pm
6:00pm-8:30pm

Ticketing transactions:
1:00pm-3:00pm

Customers with checked baggage should arrive 2 hours before flight departure.
 
Security line information

Peak times:
11:30am-2:30pm

Peak days:
Friday, Saturday, Sunday and Monday

Peak line waits:
30-45 minutes

Off-peak line waits:
5 minutes
 
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 Kansas City, Missouri, Kansas City International Airport (MCI)
 
Hours and baggage information

Ticket counter hours of operation:
5:00am-7:15pm

Customers with checked baggage should arrive 1 hour before a domestic flight departure and 2 hours before an international flight departure.
 
Security line information

Peak times:
7:00am-8:00am,
9:00am-1:00pm,
2:30pm-3:30pm

Peak days:
Sunday, Thursday, Friday

Peak line wait:
10-20 minutes

Off-peak line wait:
3-10 minutes


 
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 Knoxville, Tennessee, Mcghee Tyson Field (TYS)
 
Hours and baggage information

Ticket counter hours of operation:
4:45am-7:00pm

Customers with checked baggage should arrive 2 hours before flight departure.
 
Security line information

Peak times:
5:00am-7:00am,
1:30pm-4:30pm

Peak days:
Sunday, Monday, Thursday, Friday

Peak line wait:
20-40 minutes

Off-peak line wait:
5-10 minutes
 
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 Kuwait City, Kuwait International Airport (KWI)
 
Hours and baggage information

Ticket counter hours of operation: Opens 4 hours prior to Washington, D.C. (IAD) departure time; 3 hours prior to Bahrain (BAH) departure time

Check-in is located within Zone 1 and is accessible from the Terminal curb.

Customers with checked baggage should arrive at least 3 hours before flight departure.

Ticketing services are provided for day-of-travel enquiries only. All future ticketing enquiries should be directed to Reservations or the town office.
 
Security line information

Peak times:
10:00 p.m - 1:00 a.m. on Wednesday, Thursday and Friday.

Peak line wait:
45 minutes

Off-peak line wait:
15-30 minutes

Boarding information:
Passengers should be at their departure gate at least 75 minutes before boarding due to lengthy security procedures.


 
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  Lansing, Michigan, Capital City Airport (LAN)
 
Hours and baggage information

Ticket counter hours of operation:
7:30am-7:00pm Sunday-Friday, 7:30am-3:00pm Saturday

Customers with checked baggage should arrive 2 hours before flight departure.
 
Security line information

Peak times:
3:00pm-4:00pm

Peak days:
Sunday, Monday, Friday

Peak line wait:
20-40 minutes

Off-peak line wait:
5 minutes
 
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 Las Vegas, Nevada, McCarran International Airport (LAS)
 
Hours and baggage information

Ticket counter hours of operation:

Sunday through Saturday
4:00am-11:30pm

Customers with checked baggage should arrive 2 hours before domestic or international flights

For customers with domestic e-tickets, boarding passes are available at curbside.

 
Security line information

Peak times:
6:00am-3:00pm

Peak days:
Sunday, Monday

Peak line waits:
More than 60 minutes

Off-peak line waits:
15 minutes

Priority Security Lane
Available for 1K and United First
 
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 Lexington, Kentucky, Blue Grass Field (LEX)
 
Hours and baggage information

Ticket counter hours of operation:
5:00am-7:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
5:30am-7:30am

Peak days:
Sunday, Monday

Peak line waits:
0-20

Off-peak line wait:
5 minutes
 
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 Lihue-Kauai, Hawaii, Lihue Municipal Airport (LIH)
 
Hours and baggage information

Ticket counter hours of operation:

Sunday through Friday
10:00am-1:00pm
6:00pm-9:00pm

Saturday
10:00am-1:00pm
5:00pm-9:00pm

Customers with checked baggage should arrive 2 hours before flight departure.
 
Security line information

Peak times:
10:15am-2:30pm,
7:30pm-9:30pm

Peak days:
Sunday, Friday, Saturday

Peak line wait:
20-30 minutes

Off-peak line wait:
5 minutes


 
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 Lincoln, Nebraska, Lincoln Municipal Airport (LNK)
 
Hours and baggage information

Ticket counter hours of operation:
4:30am-7:00pm

Customers with checked baggage should arrive 2 hours before flight departure.
 
Security line information

Peak times:
5:30am-7:00am,
9:30am-10:15am,
5:30pm-6:30pm

Peak days:
Sunday, Monday, Thursday, Friday

Peak line wait:
20-30 minutes

Off-peak line wait:
10-20 minutes


 
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 Little Rock, Arkansas, Adams Field Airport (LIT)
 
Hours and baggage information

Ticket counter hours of operation:
6:00am-4:00pm
 
Security line information

Peak days:
Friday, Saturday, Sunday

Peak line wait:
8 minutes

 
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 London, England, London Heathrow International Airport (LHR)
 
Hours and baggage information

Ticket counter hours of operation:
5:15am-4:15pm

Customers with checked baggage should arrive 2 hours before flight departure.
 
Security line information

Peak times:
9:00am-1:00pm,
4:30pm-8:00pm

Peak days:
Friday, Saturday, Sunday

Peak line wait:
20-40 minutes

Off-peak line wait:
15-20 minutes

 
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London, Ontario International Airport (YXU)

Hours and baggage information

Check-in and ticketing
United Express operates out of counters 15-16

Check-in hours
5:00am - 5:00pm

Ticketing hours
8:00am - 2:30pm

Security line information

Peak times:
6:30am - 7:30am,
4:00pm - 5:30pm

Peak days:
7 days per week

Peak line waits:
30 minutes

Off-peak line wait:
5-10 minutes
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 Los Angeles, California, Los Angeles International Airport (LAX)
 
Hours and baggage information

Ticket counter hours of operation:
4:30am-11:00pm

Ticketing hours:
Counter 62, 4:30am-10:30pm Reservations should be made before ticketing.

Customers with checked baggage should arrive 2 hours before flight departure.

Terminal information
United operates out of Terminals 6 and 7.

For customers with domestic e-tickets, boarding pass issuance and bag check is available at curbside. Check and Go bag service costs $2.00 per bag.

Customers traveling with e-tickets and checked baggage should enter at the west end of Terminal 7 (door marked "E").

Customers traveling with paper tickets and checked baggage should enter at the east end of Terminal 7 (door marked "G").

United First, United Business, Global Service, 1K, Premier Executive, Premier, Premier Associate, and Star Alliance Gold and Silver members are invited to use a more convenient check-in area at the Premier lobby located in Terminal 6 (door marked "C").

 
Security line information

Peak times
7:00am-9:00am,
11:00am-1:00pm,
8:00pm-10:00pm

Peak days
Sunday, Monday, Thursday, Friday, Saturday

Peak line wait
30-40 minutes

Off-peak line wait
5-10 minutes

Priority Security Lane
Available for Global Services, United First, United Business, 1K, Premier Executive, Premier and STAR Alliance Gold/Silver members


London Arrival:
London arrival flight 935, LHR-LAX customers arrive at Tom Bradley International Terminal (TBIT).
 
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 Louisville, Kentucky, Louisville International Standiford Field (SDF)
 
Hours and baggage information

Ticket counter hours of operation:
5:00am-7:00pm

Customers with checked baggage should arrive 2 hours before flight departure.
 
Security line information

Peak times:
5:00am-8:30am,
2:30pm-6:30pm

Peak days:
Sunday, Monday, Thursday, Saturday

Peak line wait:
10-30 minutes

Off-peak line wait:
5-15 minutes


 
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  Manchester, New Hampshire, Manchester Airport (MHT)
 
Hours and baggage information

Ticket counter hours of operation:
5:00am-7:00pm

Customers with checked baggage should arrive 2 hours before flight departure.
 
Security line information

Peak times:
5:00am-8:00am,
3:00pm-6:00pm

Peak days:
Sunday, Monday, Thursday, Friday

Peak line wait:
5 minutes

Off-peak line wait:
None
 
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 Medford, Oregon, Rogue Valley International Airport (MFR)
 
Hours and baggage information

Ticket counter hours of operation: 
4:30am-12:00am

Customers with checked baggage should arrive 120 minutes before domestic or international flights.
 
Security line information

Peak times:
5:45am-6:30am,
9:00am-10:30am,
2:30pm-4:30pm

Peak days:
Sunday, Monday

Peak line waits:
20-40 minutes

Off-peak line waits:
5 minutes
 
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 Melbourne, Australia, Melbourne International Airport (MEL)
 
Hours and baggage information

Ticket counter hours of operation:
10:00am-12:45pm

For travel out of Melbourne, customers should check-in at least 3 hours prior to departure and plan to be at their departing gate 60 minutes prior to departure for additional security processing.
 
Security line information

Peak times:
10:30am-12:00pm

Peak days:
Sunday, Monday, Saturday

Peak line waits:
10 minutes

Off-peak line wait:
5 minutes
 
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 Memphis, Tennessee, Memphis International Airport (MEM)
 
Hours and baggage information

Ticket counter hours of operation:
5:00am-7:00pm

No ticketing during flight check-in times.

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
9:30am-11am,
1:00pm-2:00pm,
4:00pm-6:30pm

Peak days:
Sunday, Monday, Thursday, Friday

Peak line wait:
20-40 minutes

Off-peak line wait:
5 minutes


 
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 Mexico City, Mexico, Benito Juarez International Airport (MEX)
 
Hours and baggage information

Ticket counter hours of operation:
6:00am-7:00pm

Customers with checked baggage should arrive 2 hours before flight departure.
 
Security line information

Peak times:
6:00am-9:00am,
4:00pm-5:00pm

Peak days:
Sunday, Friday, Saturday

Peak line wait:
20-40 minutes

Off-peak line wait:
5-10 minutes

 
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 Miami, Florida, Miami International Airport (MIA)
 
Hours and baggage information

Ticket counter hours of operation:
5:15am-9:00am
11:15am-5:45pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).

 

 
Security line information

Peak times:
4:00am-7:30am,
2:00pm-7:00pm,
9:00pm-11:00pm

Peak days:
Sunday, Monday, Friday, Saturday

Peak line wait:
40 plus minutes

Off-peak line wait:
20-30 minutes

 
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Midland, Texas
  Midland International Airport (MAF)

Check-in and ticketing hours:
7:00am-12:00am

Customers with checked baggage should arrive 90 minutes prior to departure

Checked baggage cutoff time is 30 minutes prior to departure

Service begins 12/17/09

Security line information

Peak days:
7 days per week

Peak time is:
5:45am - 7:15am
3:00pm - 4:30pm

Peak line waits:
15 minutes

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 Midland / Bay City / Saginaw, Michigan, Midland/Bay City/Saginaw International Airport (MBS)
 
Hours and baggage information

Ticket counter hours of operation:
4:30am-8:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally.
 
Security line information

Peak times:
9:00am-11:00am,
3:00pm-6:00pm

Peak days:
Sunday, Thursday, Friday

Peak line wait:
0-20 minutes

Off-peak line wait:
5 minutes


 
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 Milwaukee, Wisconsin, General Mitchell International Airport (MKE)
 
Hours and baggage information

Ticket counter hours of operation:
4:00am-7:30pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally.
 
Security line information

Peak times:
5:30am-9:30am,
2:00pm-6:00pm

Peak days:
Sunday, Monday, Thursday, Friday

Peak line wait:
15-25 minutes

Off-peak line wait:
5-10 minutes


 
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 Minneapolis-St. Paul, Minnesota, Minneapolis/St. Paul International Airport (MSP)
 
Hours and baggage information

Ticket counter hours of operation:
4:15am-7:45pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally.
 
Security line information

Peak times:
5:15am-8:30am,
11:00am-1:30pm,
3:00pm-5:00pm 

Peak days:
Sunday, Monday, Thursday, Friday

Peak line wait:
10-20 minutes

Off-peak line wait:
10 minutes

Priority Security lane
Available for Global Services, United First, United Business, 1K, Premier Executive, Premier and STAR Alliance Gold/Silver members.


 
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 Missoula, Montana, Missoula International Airport (MSO)
 
Hours and baggage information

Ticket counter hours of operation:
 5:45am-6:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally.
 
Security line information

Peak times:
6:00am-7:30am,
3:30pm-5:15pm

Peak days:
None

Peak line wait:
0-20 minutes


 
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 Modesto, California, Harry Sham Airport (MOD)
 
Hours and baggage information

Ticket counter hours of operation:
8:00am-7:00pm on Sunday-Friday 8:00am-4:00pm on Saturday

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally.
 
Security line information

Peak times:
4:30am-1:00pm,
5:00pm-7:00pm

Peak days:
None

Peak line wait:
0-20 minutes


 
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 Moline, Illinois, Quad City Airport (MLI)
 
Hours and baggage information

Ticket counter hours of operation:
4:30am-7:15pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally.
 
Security line information

Peak times:
4:00am-7:00am,
12:30pm-3:00pm

Peak days:
Sunday, Saturday

Peak line wait:
15-20 minutes

Off-peak line wait:
5-10 minutes

 
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 Montego Bay, Jamaica, Sangster International Airport (MBJ)
 
Hours and baggage information

Ticket counter hours of operation:
11:30am-2:30pm on Saturday and Sunday

Customers with checked baggage should arrive 2 hours before flight departure.
 
Security line information

Peak times:
None

Peak days:
None

Peak line wait:
None

Off-peak line wait:
None


 
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 Monterey, California, Monterey Penisula Airport (MRY)
 
Hours and baggage information

Ticket counter hours of operation:
4:30am-9:00pm on Sunday-Friday 4:30am-6:00pm on Saturday

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally.
 
Security line information

Peak times:
4:30am-12:00pm

Peak days:
Sunday, Thursday, Friday

Peak line wait:
0-20 minutes


 
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 Montreal, Quebec, Canada
  Pierre Elliot Trudeau International Airport (YUL)
 
Hours and baggage information

United operates from:
Main Terminal
Counters 145-148

Check-in hours:
4:00am-1:40pm
4:30pm-6:15pm

Minimum check-in time for all customers is 60 minutes prior to departure.

Customers with checked baggage should arrive 2 hours before flight departure.
 
Security line information

Peak days:
Friday-Monday

Peak times:
4:00am-9:00am

Peak line wait:
30 minutes

Off-peak line wait:
3 minutes

 
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 Montrose, Colorado, Montrose Regional Airport (MTJ)
 
Hours and baggage information

Ticket counter hours of operation:
5:00am-7:30pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
5:00am-1:30pm,
2:30pm-7:30pm

Peak days:
None

Peak line wait:
20-40 minutes

 
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 Moscow, Russia
  Domodedovo International Airport (DME)
 
Check-in and ticketing
United operates from:
Terminal 1, counters 91-95

Check-in hours
9:35 a.m. - 11:50 a.m.

Ticketing hours
8:30 a.m. - 2:00 p.m.
 
Security line

Peak day(s):
Friday

Peak time(s):
10:00 a.m. - 1:00 p.m.

Peak line wait:
25 minutes

 
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 Mosinee, Wisconsin, Central Wisconsin Airport (CWA)
 
Hours and baggage information

Ticket counter hours of operation:
4:30am-12:30pm,
2:00pm - 10:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
None

Peak days:
None

Peak line wait:
None

Off-peak line wait:
None


 
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 Munich, Germany, Franz Josef Strauss Airport (MUC)
 
Hours and baggage information

Check in counters hours of operation:
9:00am-11:35am

Ticketing services provided by Lufthansa:
7:00am-9:00pm

Customers with checked baggage should arrive at least 2 hours before flight departure.
 
Security line information

Peak times:
6:00am-1:00pm,
5:00pm-10:00pm

Peak days:
Sunday, Monday, Friday, Saturday

Peak line wait:
55 minutes

Off-peak line wait:
20 minutes


 
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 Nashville, Tennessee, Nashville International Airport (BNA)
 
Hours and baggage information

Ticket counter hours of operation: 
5:00am-7:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
7:00am-10:00am,
2:00pm-4:30pm

Peak days:
Sunday, Thursday, Friday

Peak line waits:
 0-20 minutes

Off-peak line waits:
5 minutes
 
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 New Orleans, Louisiana, New Orleans Louis Armstrong International Airport (MSY)
 
Hours and baggage information

Ticket counter hours of operation:
4:30am-7:30pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
6:00am-9:00am,
11:00am-1:00pm

Peak days:
Sunday, Monday, Friday

Peak line waits:
More than 40 minutes

Off-peak line wait:
5-20 minutes
 
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 New York, New York, John F. Kennedy International Airport (JFK)
 
Hours and baggage information

Ticket counter hours of operation:
4:30am-8:30pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).

EasyCheck-in units are available in the United Economy and United Premier lobbies.
 
Security line information

Peak times:
6:00am--8:00am,
4:00pm-6:00pm

Peak days:
Sunday, Friday, Saturday morning

Peak line wait:
More than 40 minutes

Off-peak line wait:
10 minutes


 
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 New York (Flushing), New York, LaGuardia International Airport (LGA)
 
Hours and baggage information

Ticket counter hours of operation:
4:30am-8:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
5:00am-10:00am,
3:00pm-6:00pm

Peak days:
Sunday, Thursday, Friday

Peak line wait:
More than 40 minutes

Off-peak line wait:
15 minutes

 
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 Newark, New Jersey, Newark International Airport (EWR)
 
Hours and baggage information

Ticket counter hours of operation:
4:30am-7:30pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).


EasyCheck-in kiosks are available curbside and in the lobby.

 
Security line information

Peak times:
5:00am-7:00am,
10:00am-11:30am,
3:30pm -5:00pm

Peak days:
Sunday, Monday, Friday

Peak line wait:
More than 20-25 minutes

Off-peak line wait:
Less than 5 minutes

 
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 Norfolk, Virginia, Norfolk International Airport (ORF)
 
Hours and baggage information

Ticket counter hours of operation:
5:30am-6:45pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally.
 
Security line information

Peak times:
11:00am-12:00pm,
2:00pm-3:00pm,
5:00pm-6:00pm

Peak days:
Sunday, Friday

Peak line wait:
20-40 minutes

Off-peak line wait:
5-10 minutes


 
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  Oakland, California, Metropolitan Oakland International Airport (OAK)
 
Hours and baggage information

Ticket counter hours of operation:
4:00am-7:30pm

No ticketing outlet available.

Customers with checked baggage should arrive 2 hours before flight departure.
 
Security line information

Peak times:
4:00am-8:30am,
12:45pm-2:00pm,
5:00pm-7:00pm

Peak days:
Sunday, Monday morning, Thursday, Friday, Saturday morning

Peak line wait:
More than 60 minutes

Off-peak line wait:
10-15 minutes
 
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 Oklahoma City, Oklahoma, Will Rogers World Airport (OKC)
 
Hours and baggage information

Ticket counter hours of operation: 
4:45am-6:45pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
4:30am-7:30am,
3:00pm-5:00pm

Peak days:
Sunday, Monday, Thursday, Friday, Saturday

Peak line waits:
30-45 minutes

Off-peak line waits:
10-20 minutes
 
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 Omaha, Nebraska, Eppley Airfield (OMA)
 
Hours and baggage information

Ticket counter hours of operation:
4:30am-7:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).

United operates on Concourse B: gates B13 and B14.

No curb-side service, limited porter service. Customers may check-in or request services at the United Airlines ticket counter.
 
Security line information

Peak times:
6:00am-7:30am,
2:00pm-6:00pm

Peak days:
Sunday, Monday, Thursday, Friday, Saturday

Peak line waits:
35 minutes

Off-peak line wait:
10 minutes
 
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 Ontario, California, Ontario International Airport (ONT)
 
Hours and baggage information

Ticket counter hours of operation:
4:15am - 6:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).

Curbside check-in is not available
 
Security line information

Peak times:
4:30am - 6:30am,
9:00am - 12:30pm

Peak days:
Sunday, Monday, Thursday, Friday

Peak line wait:
15 minutes

Off-peak line wait:
5 minutes

 
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 Orlando, Florida, Orlando International Airport (MCO)
 
Hours and baggage information

Ticket counter hours of operation:
4:05am-7:15pm
4:05am-7:30pm on Monday,
Wednesday and Friday


Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
5:00am-8:00am,
10:00am-12:30pm,
2:00-5:00pm

Peak days:
Sunday, Friday, Saturday

Peak line wait:
20-40 minutes

Off-peak line wait:
10 minutes

 
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 Osaka, Japan, Kansai International Airport (KIX)
 
Hours and baggage information

Ticket counter hours of operation:
1:30pm-4:00pm

Customers with checked baggage should arrive 2 hours before flight departure.


 

 
Security line information

Peak times:

3:00pm-4:00pm

Peak days:
Everyday

Peak line wait:
20-30 minutes

Off-peak line wait:
5 minutes

 
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 Ottawa, Canada, Ottawa International Airport (YOW)
 
Hours and baggage information

Ticket counter hours of operation:
5:00am-7:00pm

Customers with checked baggage should arrive 2 hours before flight departure.

Ticket counter bag check close out is 60 minutes prior to flight departure.


 

 
Security line information

Peak times:

5:00am-7:00am,
10:30am-6:30pm

Peak days:
Sunday, Monday, Friday

Peak line wait:
25 minutes

Off-peak line wait:
5 minutes

 
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 Oxnard, California, Oxnard Regional Airport (OXR)
 
Hours and baggage information

Ticket counter hours of operation:
4:30am-9:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally.
 
Security line information

Peak times:
5:30am-11:30am

Peak days:
Sunday, Friday

Peak security line wait:
 0-20 minutes

 
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  Palm Springs, California, Palm Springs International Airport (PSP)
 
Hours and baggage information

Ticket counter hours of operation:
4:30am-8:30pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
9:00am-3:00pm

Peak days:
Daily

Peak line wait:
More than 40 minutes
 
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 Paris, France, Charles De Gaulle International Airport (CDG)
 
Hours and baggage information

Check-in counter hours:

8:30am-12:15pm

Ticketing transaction hours: 8:00am-2:15pm

Customers with checked baggage should arrive 2 hours before flight departure.

 
Security line information

Peak times:
9:30am-12:00pm

Peak days:
Sunday, Thursday, Friday, Saturday

Peak line waits:
20-40 minutes

Off-peak line wait:
10 minutes
 
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 Pasco, Washington, Tri-Cities Airport (PSC)
 
Hours and baggage information

Ticket counter hours of operation:
3:30am-6:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).

For customers with domestic e-tickets, boarding pass issuance is available at curbside.
 
Security line information

Peak times:
4:30am-7:00am,
12:00pm-2:30pm  

Peak days:
Sunday, Monday, Thursday, Friday

Peak line wait:
10-20 minutes

Off-peak line wait:
5-10 minutes

 
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 Peoria, Illinois, Greater Peoria Airport (PIA)
 
Hours and baggage information

Ticket counter hours of operation:
4:15am-6:30pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
4:45am-6:30am,
4:00pm-6:00pm

Peak days:
Sunday, Thursday, Friday

Peak line wait:
10-20 minutes

Off-peak line wait:
5-10 minutes

 
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 Philadelphia, Pennsylvania, Philadelphia International Airport (PHL)
 
Hours and baggage information

Ticket counter hours of operation:
4:30am-7:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).

Please note that from June 1 - December 31, 2009, the PHL baggage claim area will undergo construction. Special baggage items, like kennels, will be transported to the baggage claim area via a porter. As a result, customers may experience a delay in the deliery of special items to the baggage claim area. We apologize for this incovenience and appreciate your patience during this time.


 

 
Security line information

Peak times:
5:00am-8:30am,
3:30pm-5:30pm

Peak days:
Sunday, Monday morning, Friday, Saturday morning

Peak line wait:
More than 40 minutes

Off-peak line wait:
5-10 minutes

 
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 Phoenix, Arizona, Sky Harbor International Airport (PHX)
 
Hours and baggage information

Ticket counter hours of operation:
4:30am-8:30pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).

EasyCheck-in units are available at Terminal 2in the United lobby. Kiosks are also available by Gate 3 and outside the Baggage Service office.

For customers with domestic E-Tickets, boarding passes are available at curbside.
 
Security line information

Peak times:
5:30am-8:00am,
11:00am-1:00pm

Peak days:
Sunday, Monday, Friday

Peak line wait:
20-30 minutes

Off-peak line wait:
0-15 minutes

Priority Security Lane
Available for Global Services, United First, United Business, 1K, Premier Executive, Premier and STAR Alliance Gold/Silver members.
 
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 Pittsburgh, Pennsylvania, Pittsburgh International Airport (PIT)
 
Hours and baggage information

Ticket counter hours of operation:
4:30am-7:30pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
5:00am-8:30am
3:00pm-5:00pm

Peak days:
Sunday evening, Monday morning, Friday, Saturday morning

Peak line wait:
40-60 minutes

Off-peak line wait:
30 minutes


 
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 Portland, Maine, Portland International Airport (PWM)
 
Hours and baggage information

Ticket counter hours of operation:
8:00am-10:00am,
5:00pm-6:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
6:00am-9:00am,
12:30pm-2:00pm

Peak days:
Sunday, Monday, Friday

Peak line wait:
More than 40 minutes

Off-peak line wait:
20 minutes

Priority Security Lane
Available for Global Services, United First, United Business, 1K, Premier Executive, Premier and STAR Alliance Gold/Silver members.


 
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 Portland, Oregon, Portland International Airport (PDX)
 
Hours and baggage information

Ticket counter hours:

Sunday
4:00am - 11:00pm

Monday - Saturday
4:00am - 9:30pm

Premium security lane hours:
4:00am - 4:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).

For customers with domestic E-Tickets, boarding pass issuance is available at curbside
 
Security line information

Peak times:
5:00am - 9:00am

Peak days:
Sunday, Monday, Friday, Saturday

Peak line wait:
25-40 minutes

Off-peak line wait:
5 minutes

Priority Security Lane
Available for Global Services, United First, United Business, 1K, Premier Executive, Premier and STAR Alliance Gold/Silver members.


 
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 Providence, Rhode Island, T.F Green Airport (PVD)
 
Hours and baggage information

Ticket counter hours of operation:
4:15am-7:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
4:00am - 8:00am,
3:00pm - 6:00pm

Peak days:
Monday mornings, Thursday and Friday evenings

Peak line wait:
More than 50 minutes

Off-peak line wait:
20-30 minutes


 
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 Puerto Vallarta, Mexico, Gustavo Diaz Ordaz International Airport (PVR)
 


Hours and baggage information

Ticket counter hours of operation:
11:00am-3:30pm.

Ticket counters are open 3 hours prior to first departure.

No ticket sales.

Customers with checked baggage should arrive 3 hours before flight departure.

Flights are closed 1 hour prior to departure.

 
Security line information

Peak times:
12:00am-5:00pm

Peak days:
Friday,Saturday,Sundays

Peak line wait:
30 minutes

Off-peak line wait:
5-10 minutes


 
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 Punta Cana, Dominican Republic, Punta Cana International Airport (PUJ)
 
Hours and baggage information

Ticket counter hours of operation:
12:00pm-3:00pm on Tuesday, Thursday, Friday, Saturday and Sunday

Customers with checked baggage should arrive 2 hours before flight departure.
 
Security line information

Peak times:
None

Peak days:
None

Peak line wait:
None

Off-peak line wait:
None


 
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 Quebec City, Canada
  Quebec Airport(YQB)
 
Check-in and ticketing

United Operates from:
Main terminal

Check-in hours:
6:00am-9:00am
3:00pm-6:00pm

Ticketing hours:
No ticketing available in Quebec

Checked baggage not accepted
within 45 minutes of departure time.
 
Security line

Peak day(s):
None

Peak time(s):
None

Peak line wait:
15 minutes


 
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Raleigh/Durham, North Carolina, Raleigh/Durham International Airport (RDU)
 
Hours and baggage information

Ticket counter hours of operation:
4:15am-7:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
5:30am-8:00am,
2:30pm-5:30pm

Peak days:
Daily

Peak line wait:
More than 40 minutes

Off-peak line wait:
10 minutes
 
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 Rapid City, South Dakota
  Rapid City Regional Airport(RAP)
 
Check-in and ticketing

Check-in hours:
4:30 a.m.-7:00 p.m.

Ticketing hours:
4:30 a.m.-7:00 p.m.

Travelers are strongly advised to leave themselves at least 2 hours to proceed from check-in to the gate
 
Security line

Peak time(s):
5:00 a.m.-8:00 a.m
11:00 a.m.-3:00 p.m.

Peak line wait:
Over 60 minutes


 
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 Redding, California, Redding Municipal Airport (RDD)
 
Hours and baggage information

Terminal hours
5:00am-8:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).

Free parking at terminal (41000 20th Street East).
 
Security line information

Peak times:
7:00am-9:00am,
6:00pm-7:00pm

Peak days:
None

Peak line wait:
20-40 minutes



 
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 Redmond, Oregon, Roberts Field (RDM)
 
Hours and baggage information

Ticketing counter hours:
5:00am-8:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).

 
Security line information

Peak times:
5:00am-8:00am

Peak days:
None

Peak line waits:
20-40 minutes
 
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 Reno, Nevada, Reno-Tahoe International Airport (RNO)
 
Hours and baggage information

Ticket counter hours:
4:05am-7:45pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).

Check-in closes 45 prior to departure.

Customers who have already checked in online may use the Check N Go line for baggage drop-off.

 
Security line information

Peak times:
6:00am--8:00am,
3:00pm-5:00pm

Peak days:
Saturday, Sunday, Monday, Friday 

Peak line wait:
35-45 minutes

Off-peak line wait:
1-5 minutes

 
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 Richmond, Virginia, Richmond International Airport (RIC)
 
Hours and baggage information

Ticket counter hours of operation:
4:30am-8:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
5:00am-7:30am,,
3:00pm-5:00pm

Peak days:
Sunday, Monday, Thursday, Friday

Peak line wait:
10-15 minutes

Off-peak line wait:
5 minutes

 
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 Rio de Janeiro, Brazil, Galeao International Airport (GIG)
 
Hours and baggage information

Check-in counter hours:
5:30pm-8:10pm

Ticket counter hours of operation:
8:00am-1:00pm,
4:30pm-9:00pm 

Customers with checked baggage should arrive 2 hours before flight departure.


 

 
Security line information

Peak times:
5:00pm-8:00pm

Peak days:
Thursday, Friday, Saturday

Peak line wait:
45-60 minutes

Off-peak line wait:
5-15 minutes

 
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 Roanoke, Virginia, Roanoke Regional Airport (ROA)
 
Hours and baggage information

Ticket counter hours:
5:15am-7:30pm

No future ticketing during flight arrivals or departures.

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
5:00am-7:00am,
9:00am-11:00am,
4:00pm-6:00pm

Peak days:
Sunday, Wednesday, Friday

Peak line wait:
More than 40 minutes

Off-peak line wait:
15 minutes


 
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 Rochester, New York, Monroe County Airport (ROC)
 
Hours and baggage information

Ticket counter hours of operation:
4:30am-7:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
4:30am-8:00am,
2:30pm-5:30pm

Peak days:
Daily

Peak line wait:
More than 40 minutes

Off-peak line wait:
15 minutes
 
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 Rome, Italy, Leonardo da Vinci, Fiumicino International Airport (FCO) 
Terminal 5
 
Hours and baggage information

Check-in counter hours:
6:40am-9:40am

Ticketing services are provided for day-of-travel only. For future ticketing enquiries contact the call center at +39.02.6963.3707

Customers with checked baggage should arrive 2 hours before flight departure.


 
Security line information

Peak times:
07:30am-11:00am

Peak days:
None

Peak line wait:
50 minutes

Off-peak line wait:
10 minutes


 
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  Sacramento, California, Sacramento International Airport (SMF)
 
Hours and baggage information

Ticket counter hours of operation:
4:30am-11:30pm

Best times for ticket purchase transactions:
11:00am - 1:00pm,
4:00pm - 11:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).

EasyCheck-in units are available for customers with domestic E-Tickets.
 
Security line information

Peak times:
5:00am-8:30am,
10:15am-1:30pm

Peak days:
Monday, Thursday, Friday, Saturday

Peak line wait:
45-60 minutes

Off-peak line wait:
15-25 minutes
 
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 Salt Lake City, Utah, Salt Lake City International Airport (SLC)
 
Hours and baggage information

Terminal hours
4:45am-7:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).

EasyCheck-in units are available in the United lobby.

For customers with domestic E-Tickets, boarding passes are available at curbside.
 
Security line information

Peak times:
5:30am-8:00am,
2:30pm-4:00pm

Peak days:
Sunday, Monday, Thursday, Friday

Peak line wait:
40 minutes

Off-peak line wait:
25-35 minutes


 
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 San Antonio, Texas, San Antonio International Airport (SAT)
 
Hours and baggage information

Ticketing counter hours:
4:45am-7:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).

For customers with Domestic e-tickets, EasyCheck-in units are available in the United Lobby and boarding pass issuance is available at curbside.

 
Security line information

Peak times:
5:00am-9:00am

Peak days:
Sunday, Monday, Friday, Saturday

Peak line waits:
20-30 minutes

Off-peak line wait:
5-10 minutes
 
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 San Diego, California, San Diego International Airport (SAN)
 
Hours and baggage information

Ticket counter hours:
5:00am-11:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).

EasyCheck-in units are available in the United lobby and Red Carpet Club.

 
Security line information

Peak times:
5:00am-10:00am

Peak days:
Sunday, Monday, Thursday, Friday, Saturday

Peak line wait:
20-30 minutes

Off-peak line wait:
10 minutes

 
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 San Francisco, California, San Francisco International Airport (SFO)
 

Domestic terminal
Flights to/from the U.S. and Canada

Ticket counter hours:
Premium customers – (United First, United Business, Mileage Plus Elite members, Global Services, Star Alliance Gold & Silver): positions #53-72 from 4:15am-10pm, and positions #50-51 from 4:00am-10:45pm.

United Economy customers:
positions #1-52 from 4:15am – 11:00pm

united.com checking bag only:
positions #19-25

Hawaii flight available for check-in with bags at positions 14-18.

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).

Priority Security Line
United First, United Business, Premier Executive 1K, Global Services: adjacent to position #49 from 5:00am–6:00pm, and near position #48 from 6:00pm–11:00pm

Premier Executive, Premier, Premier Associate, Star Alliance Gold & Silver: adjacent to position #49 from 5:00am – 6:00pm


EasyCheck-in units are available at United's domestic curbside, domestic lobby, and the concourse
 
International terminal
Nonstop international flights to/from San Francisco excluding Canada

Ticket counter hours
Vary according to flight schedules:
Premium Customers – (United First, United Business, Mileage Plus Elite members, Global Services, Star Alliance Gold & Silver): Aisle #1 until 10pm United Economy Customers: Aisles #2-3 until 12:15pm, and Aisle #1 from 12:15pm-10pm Customers with checked baggage should arrive at least 2 hours before flight departure.

Priority Security Line
FAST PASS priority security lane is available to Global Services and International United First customers

Self-service check-in kiosks are available in United's international lobby.
 
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 San Jose, California, San Jose International Airport (SJC)
 
Hours and baggage information

Ticket counter hours of operation:
5:00am-8:45pm Sunday-Friday
4:30am-7:45pm Saturday

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).


 

 
Security line information

Peak times:
5:00am-8:30am,
10:30am-1:00pm

Peak days:
Sunday morning, Monday morning, Thursday, Friday, Saturday

Peak line wait:
30 minutes

Off-peak line wait:
10 minutes

 
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San Jose del Cabo, Los Cabos International Airport (SJD)
 
Hours and baggage information

Ticket counter hours of operation:
10:00am-3:00pm
Counters are open 3 hours before first flight

Customers with checked baggage should arrive 3 hours before flight departure.

Flights are closed 1 hour prior to departure.

No ticket sales.

 
Security line information

Peak times:
11:00am-2:00pm

Peak days:
Saturday, Sunday

Peak line wait:
30 minutes

Off-peak line wait:
5-10 minutes


 
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 San Juan, Puerto Rico, Luis Munoz Marin International Airport (SJU)
 
Hours and baggage information

Ticket counter hours of operation:
7:30am-4:30pm

Customers with checked baggage should arrive 2 hours before flight departure.
 
Security line information

Peak times:
11:00am-3:00pm

Peak days:
Sunday, Saturday

Peak line wait:
30-45 minutes

Off-peak line wait:
5-10 minutes

 
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 San Luis Obispo, California, McChesney Field (SBP) 
 
Hours and baggage information

Ticket counter hours:
5:30am-8:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
5:30am-11:00am,
12:30pm-3:00pm,
4:30pm-6:00pm

Peak days:
None

Peak line wait:
More than 40 minutes

Off-peak line wait:
None

 
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 Santa Ana (Orange County), California, John Wayne Airport (SNA)
 
Hours and baggage information

Ticket counter hours:
4:45am to 8:00pm

Ticket purchases:
12pm to 8:00pm

Best time for ticket purchases is after 3pm.

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
4:45am-7:45am

Peak days:
Sunday, Monday and Friday

Peak line wait:
40 minutes

Off-peak line wait:
10 minutes

Due to parking structure redesign project, customers planning to park at the airport should allow 2 hours before flight to park at an offsite location or use Valet Parking.
 
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 Santa Barbara, California, Santa Barbara Municipal Airport (SBA)
 
Hours and baggage information

Ticket counter hours:
4:15am-8:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
4:15am-6:15am,
7:00am-10:30am,
11:30am-2:00pm

Peak days:
None

Peak line wait:
20-40 minutes
 
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 Santa Maria, California, Santa Maria Public Airport (SMX)
 
Hours and baggage information

Ticket counter hours:
5:30am-8:30pm Monday-Friday, 5:30am-7:00pm Saturday,
9:30am-8:30pm Sunday

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
5:30am-11:00am,
12:30pm-3:00pm,
4:30pm-6:00pm

Peak days:
During flight arrivals and departures.

Peak line wait:
20-40 minutes
 
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 Sao Paulo, Brazil, Guarulhos International Airport (GRU)
 
Hours and baggage information

Ticket counter hours:
 7:00pm-12:00am

Customers with checked baggage should arrive 2 hours before flight departure.
 
Security line information

Peak times:
8:30pm-10:30pm

Peak days:
Thursday, Friday, Saturday

Peak line wait:
20-40 minutes

Off-peak line wait:
5 minutes

 
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 Savannah, Georgia, Travis Field (SAV)
 
Hours and baggage information

Ticket counter hours:
8:00am-10:00am,
12:30pm-1:30pm,
6:00pm-7:30pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
6:00am-8:00am,
4:00pm-6:00pm

Peak days:
Monday, Friday

Peak line wait:
More than 40 minutes

Off-peak line wait:
10-15 minutes

 
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 Seattle, Washington, Seattle Tacoma International Airport (SEA)
 
Hours and baggage information

Ticket counter hours:
4:00am-11:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).

For customers with domestic E-Tickets, boarding passes are available at curbside.
 
Security line information

Peak times:
6:00am-12:30pm

Peak days:
Sunday, Monday, Friday, Saturday

Peak line wait:
60 minutes

Off-peak line wait:
30 minutes

Priority Security Lane
Available for Global Services, United First, United Business, 1K, Premier Executive, Premier and STAR Alliance Gold/Silver members.

 
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 Seoul, Korea, Incheon International Airport (ICN)
 
Hours and baggage information

Ticket counter hours:
9:15am-1:30pm

Customers with checked baggage should arrive 2 hours before flight departure.
 
Security line information

Peak times:
10:30am-12:30pm

Peak days:
Friday, Saturday 

Peak line wait:
30-40 minutes

Off-peak line wait:
10-15 minutes

 
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 Shanghai, Peoples Republic of China, Pudong International Airport (PVG)
 
Hours and baggage information

Ticket counter hours:
9:30am-5:30pm

Customers with checked baggage should arrive 2 hours before flight departure.
 
Security line information

Peak times:
8:00am-5:30pm

Peak days:
Daily

Peak line wait:
10-15 minutes

Off-peak line wait:
0-5 minutes

 
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 Singapore, Singapore, Changi International Airport (SIN)
 
Hours and baggage information

Please note that the United check-in counter has moved to Terminal 3.

Ticket counter hours:
4:30am-2:00pm

Customers with checked baggage should arrive 2 hours before flight departure.
 
Security line information

Peak times:
5:15am-5:45am

Peak days:
Sunday, Friday, Saturday

Peak line wait:
20-40 minutes

Off-peak line wait:
10 minutes

 
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 Sioux Falls, South Dakota, Joe Foss Field (FSD)
 
Hours and baggage information

Ticket counter hours:
 5:00am-7:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
5:00am-8:00am,
12:00pm-2:30pm 

Peak days:
Sunday, Friday, Saturday

Peak line wait:
20-30 minutes

Off-peak line wait:
5-10 minutes

 
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 South Bend, Indiana, South Bend Regional Airport
 
Hours and baggage information

Ticket counter hours:
4:30am-8:30pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
5:40am-7:00am,
2:00pm-3:30pm 

Peak days:
Sunday, Monday, Thursday, Friday

Peak line wait:
10-20 minutes

Off-peak line wait:
5-10 minutes

 
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 Spokane, Washington, Geiger Field International Airport (GEG)
 
Hours and baggage information

Ticket counter hours:
4:00am-5:00pm

Best time to ticket is between 10:00 AM to 1:00 PM. Ticketing waits may be experienced during flight check-in.

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
5:00am-7:00am

Peak days:
Sunday, Monday, Thursday, Friday

Peak line wait:
More than 40 minutes

Off-peak line wait:
10 minutes

 
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 Springfield, Illinois, Abraham Lincoln Capitol Airport (SPI)
 
Hours and baggage information

Ticket counter hours:
5:00am-6:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
5:30am-8:00am,
1:00pm-2:30pm 

Peak days:
Sunday, Thursday, Friday

Peak line wait:
10-15 minutes

Off-peak line wait:
5 minutes

 
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 Springfield, Missouri, Springfield Regional Airport (SGF)
 
Hours and baggage information

Ticket counter hours:
4:30am-6:30pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
5:30am-7:30am,
9:30am-11:00am,
3:30pm-5:30pm 

Peak days:
Sunday, Monday, Thursday

Peak line wait:
10-20 minutes

Off-peak line wait:
5-10 minutes

 
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 State College, Pennsylvania, University Park Airport (SCE)
 
Hours and baggage information

Ticket counter hours:
7:00am-5:30pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
5:00am-7:00am,
10:00am-12:00pm,
1:30pm-3:30pm

Peak days:
Sunday, Monday, Friday, Saturday

Peak line wait:
20-40 minutes

Off-peak line wait:
5 minutes

 
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 Steamboat Springs/Hayden, Colorado, Yampa Valley Regional Airport (HDN)
 
Hours and baggage information

Ticket counter hours:
6:00am-5:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
11:00am-2:00pm


Peak days:
Saturday and Sunday

Peak line wait:
20 minutes

Off-peak line wait:
5 minutes

 
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 St. George, Utah, St. George Municipal Airport (SGU)
 
Hours and baggage information

Ticket counter hours:
5:00am-8:30pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
5:00am-8:30am,
3:45pm-5:00pm

Peak days:
None

Peak line wait:
10-20 minutes

Off-peak line wait:
20-40 minutes

 
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 St. Louis, Missouri, Lambert / St. Louis International Airport (STL)
 
Hours and baggage information

Ticket counter hours:
4:30am-6:30pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
5:00am-9:00am,,
4:00pm-6:00pm

Peak days:
Sunday, Thursday, Friday

Peak line wait:
30-45 minutes

Off-peak line wait:
10-15 minutes

 
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 St. Maarten, Netherlands Antilles, Princess Juliana International Airport (SXM)
 
Hours and baggage information

Ticket counter hours:
10:30am-3:00pm on Saturday 

Customers with checked baggage should arrive 2 hours before flight departure.
 
Security line information

Peak times:
None

Peak days:
None

Peak line wait:
None

Off-peak line wait:
None
 
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 St. Thomas, Virgin Islands, Cyril E, King Airport (STT)
 
Hours and baggage information

Ticket counter hours:
4:30am-6:30pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
5:30am-7:30am,
9:30am-11:00am,
3:30pm-5:30pm

Peak days:
Sunday, Monday, Thursday

Peak line wait:
10-20 minutes

Off-peak line wait:
5-10 minutes

 
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 Sydney Australia, Sydney Kingsford Smith Airport (SYD)
 
Hours and baggage information

Ticket counter hours:
12:25pm-3:25pm

For travel out of Sydney, customers should check-in 3 hours prior to departure and plan to be at their departing gate 90 minutes prior to departure for additional security processing.
 
Security line information

Peak times:
7:00am-10:00am,
12:00pm-3:00pm

Peak days:
Sunday, Monday, Friday, Saturday

Peak line wait:
30 minutes

Off-peak line wait:
10 minutes

 
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 Syracuse, New York, Hancock International Airport (SYR)
 
Hours and baggage information

Ticket counter hours:
5:15am-6:30pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
5:30am-10:30am,
3:30pm-5:00pm

Peak days:
Everyday

Peak line wait:
120 minutes

Off-peak line wait:
45 minutes

 
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  Taipei, Taiwan, Taiwan Taoyuan International Airport (TPE)
 
Hours and baggage information

Ticket counter hours of operation:
8:10am-12:10pm

Customers with checked baggage should arrive 2 hours before flight departure.
 
Security line information

Peak times:
7:00am-11:00am
1:00pm-4:00pm

Peak days:
Monday- Sunday

Peak line wait:
30 minutes

Off-peak line wait:
10 minutes
 
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 Tampa, Florida, Tampa International Airport (TPA)
 
Hours and baggage information

Ticket counter hours: 
4:30am-6:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).

For customers with domestic E-Tickets, boarding pass issuance is available at curbside.
 
Security line information

Peak times:
6:00am-8:30am,
10:45am-12:00pm,
3:00pm-5:00pm

Peak days:
Sunday, Monday, Saturday

Peak line wait:
45-60 minutes

Off-peak line wait:
0-5 minutes



 
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 Tokyo, Japan, Narita International Airport (NRT)
 
Hours and baggage information

Ticket counter hours:
12:30pm-7:00pm

Customers with checked baggage should arrive 2 hours before flight departure.

All checked baggage is subject to inspection. Details

United lobby check-in is allocated by Zones of class as follows:
  • Premier Executive, Premier and Star Alliance Gold - Zone A
  • United First & Global Services - Zone B
  • 1K & United Business - Zone C
  • United Economy - Zone E


EasyCheck-in kiosks are available for customers traveling with electronic tickets.
 
Security line information

Peak times:
2:00pm-5:00pm

Peak days:
Sunday, Friday, Saturday

Peak line wait:
More than 40 minutes

Off-peak line wait:
5-10 minutes

 
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 Toronto, Canada, Toronto Lester B. Pearson International Airport (YYZ)
 
Hours and baggage information

Ticket counter hours:
5:00am-7:00pm

Customers with checked baggage should arrive 2 hours before flight departure.
 
Security line information

Peak times:
5:00am-9:00am
1:00pm-5:30pm

Peak days:
Sunday, Monday, Wednesday, Thursday, Saturday

Peak line wait:
More than 40 minutes

Off-peak line wait:
10-15 minutes

 
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 Traverse City, Michigan, Cherry Capital Airport (TVC)
 
Hours and baggage information

Ticket counter hours of operation:
5:45am-8:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
6:00am-8:00am,
2:00pm-6:00pm

Peak days:
Sunday, Monday, Thursday, Friday

Peak line wait:
10-20 minutes

Off-peak line wait:
10-15 minutes

 
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 Tucson, Arizona, Tucson International Airport (TUS)
 
Hours and baggage information

Ticket counter hours of operation:
5:00am-5:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).


 

 
Security line information

Peak times:
 6:00am-9:00am

Peak days:
Saturday, Sunday

Peak line wait:
15-20 minutes

Off-peak line wait:
0-5 minutes
 
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 Tulsa, Oklahoma, Tulsa International Airport (TUL)
 
Hours and baggage information

Ticket counter hours:
4:45am-10:15am
11:45am-7:15pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
5:00am-6:30am,
2:00pm-4:30pm

Peak days:
Monday, Friday

Peak line wait:
10-20 minutes

Off-peak line wait:
0-5 minutes
 
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 Vail, CO, Eagle County Airport (EGE)
 
Hours and baggage information

Ticket counter hours of operation:
6:00am-7:00pm ( winter only)

Ticketing transactions:
9:00am-3:30pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).

For customers with e-tickets, EasyCheck-in units are available in the United Lobby.

*Eagle Airport will be closed for commercial service between April 15 and August 31, 2009 for runway maintenance. The closest airports with United/United Express service are Aspen (ASE) and Denver (DEN).
 
Security line information

Peak times:
6:00am-9:00am,
11:00am-2:00pm

Peak days:
Saturday, Sunday

Peak line wait:
At least 40 minutes

Off-peak line wait:
10 minutes
 
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 Vancouver, Canada, Vancouver International Airport (YVR)
 
Hours and baggage information

Ticket counter hours of operation:
4:30am - 6:30pm daily

Customers with checked baggage should arrive at least 2 hours before flight departure.
 
Security line information

Peak times:
5:00am-8:00am,
12:30pm-2:00pm

Peak days:
Sunday, Monday, Friday, Saturday

Peak line wait:
More than 40 minutes

Off-peak line wait:
25 minutes
 
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 Victoria, British Columbia, Canada
  Victoria International Airport (YYJ)
 
Check-in and ticketing

United operates from:
Main terminal

Check-in hours:
4:30 a.m. - 6:30 a.m.
11:00 a.m. - 2.00 p.m.

Ticketing not available at this location.

U.S. Customs not available at this location.
 
Security line

Peak day(s):
Daily

Peak time(s):
5:30 a.m.-7:30 a.m.

Peak line wait:
30 minutes

Priority security line
Available only for special services.
 
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 Visalia, California, Visalia Municipal Airport (VIS)
 
Hours and baggage information

Ticket counter hours: 
9:00am-6:00pm Sunday-Friday, 10:00am-2:00pm Saturday

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
30 minutes prior to all departures

Peak line wait:
0-20 minutes




 
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  Washington, DC, Ronald Reagan Washington Airport (DCA)
 
Hours and baggage information

Ticket counter hours of operation:
4:50am-7:15pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).

EasyCheck-in units available for customers with domestic E-Tickets.
 
Security line information

Peak times:
6:00am-10:00am,
3:00pm-6:00pm

Peak days:

Sunday, Monday, Thursday, Friday

Peak line wait:
15 minutes

Off-peak line wait:
5 minutes
 
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 Washington, DC , Washington - Dulles International Airport (IAD)
 
Hours and baggage information

Ticket counter hours: 
4:15am-9:45pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).

For customers with domestic E-Tickets:

*EasyCheck-in units are available in the United main Lobby area

Boarding pass issuance is available at curbside Security line information.

 
Security line information

Peak times:
6:00am-8.30am, 
2:30pm-6:00pm

Peak days:
Daily

Peak line wait:
45-60 minutes

Off-peak line wait:
None

Priority Security Lane
Available for Global Services, United First, United Business, 1K, Premier Executive, Premier and STAR Alliance Gold/Silver members.
 
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 White Plains, New York, Westchester County Airport (HPN)
 
Hours and baggage information

Ticket counter hours:
6:00am-8:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
5:00am-9:00am,
2:00pm-6:00pm

Peak days:
Sunday, Monday, Thursday, Friday

Peak line wait:
20-40 minutes

Off-peak line wait:
None

 
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 Wichita, Kansas, Mid-Continent Airport (ICT)
 
Hours and baggage information

Ticket counter hours of operation:
4:45am-7:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).
 
Security line information

Peak times:
6:00am-8:00am,
11:30am-1:00pm,
3:00pm-4:00pm

Peak days:
Sunday, Monday, Friday

Peak line wait:
40-60 minutes

Off-peak line wait:
5-10 minutes

 
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 Wilkes Barre / Scranton, Pensylvania, Wilkes Barre/Scranton International Airport (AVP)
 
Hours and baggage information

Ticket counter hours of operation:
8:30am-3:30pm,
5:00pm-7:00pm

Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally).


 

 
Security line information

Peak times:
4:00pm-5:00pm

Peak days:
Sunday, Friday

Peak line wait:
5-20 minutes

Off-peak line wait:
5 minutes
 
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  Winnipeg, Manitoba, Canada
   Winnipeg James Armstrong Richardson Int'l Airport (YWG)
 
Check-in and ticketing
United operates from:
Main Terminal
Counters 24, 25 & 26

Check-in hours:
04:00 am-08:30 am
10:30 am-17:45 pm

Ticketing hours:
04:00 am-08:30 am
10:30 am-17:45 pm
 
Security line

Peak day(s):
Thursday - Monday

Peak time(s):
4:00 am-9:00 pm

Peak line wait:
30 minutes

 
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  Yuma, Arizona
   Yuma International Airport (YUM)
 
Check-in and ticketing

United operates from:
Main terminal, counter 1

Check-in hours:
5:00 a.m.-4:00 p.m.

Ticketing hours:
5:00 a.m.-4:00 p.m.

Checked baggage not accepted within 45 minutes of departure time.
 
Security line

Peak day(s):
Daily

Peak time(s):
5:45 p.m.-7:00 p.m.

Peak line wait:
20 minutes
 
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  Zurich, Switzerland, Zurich International Airport (ZRH)
 
Hours and baggage information

Ticket counter hours of operation

Ticketing services are provided for day-of-travel only during check-in hours.

For future ticketing enquiries contact the call center at +41-(0)-44 212 4717.


Check in terminal:
Star Alliance Terminal 1, counters 149-153

Check in hours:
8:45am - 11:10am

Customers with checked baggage should arrive 2 hours before flight departure.

Check-in for flights close 45 minutes prior to departure.
 
Security line information

Peak times:
10:30 - 11:10am

Peak days:
Friday, Saturday, Sunday

Peak line wait:
10-15 minutes

Off-peak line wait:
5 minutes
 
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