Customer service

Contact United

Reservations Center Phone: 131777
Hours of operation:
0700 - 1900 AEST Monday through Friday
0800 - 1700 AEST Saturday, Sunday, and Public Holidays
Our full-service Reservations Sales agents will assist you with all your travel planning needs. Should you decide to purchase tickets with an agent at the airport or by calling Reservations, a fee may be charged. This fee does not apply to government and military fares, when reservations are purchased on united.com, or for 1K and Global Services members.
Mileage Plus Phone: 1300 651 815
Hours of operation: Monday through Friday: 09:00-18:00 AEST
Closed Saturday, Sunday, and most Public Holidays		 Address:
Mileage Plus Australia & New Zealand
GPO Box 3622
Sydney NSW 2001
AUSTRALIA
Cargo Services

FOR SYDNEY
Phone: 02 9469 7388
Fax: 02 9669 3097
Hours of operation: 0900-1700

FOR MELBOURNE
Phone: 03 8318 4466
Fax: 03 9338 6697
Hours of operation: 0900-1700

Address:

FOR SYDNEY
Level 1
Australian Air Express Building
Link Road
Mascot NSW 2020

FOR MELBOURNE
Toll Air Services Building
1st Floor Service Road
Melbourne Airport VIC 3045
Customer Relations
(For past date travel only)		 Please visit: www.united.com/customerrelations  
Refunds E-ticket Refunds Page
Phone:131777
Hours of operation: 0900-1600 AEST Monday through Friday 		Address:
GPO Box 3755
Sydney, NSW 2001
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