Contact United

Reservations Center

Phone: 131777
Hours of operation:
0700 - 1900 AEST Monday through Friday
0800 - 1700 AEST Saturday, Sunday, and Public Holidays

Our full-service reservations sales agents will assist you by phone with all your travel planning needs. Should you decide to purchase tickets with an agent at the airport or by calling reservations, a fee may be charged. This fee does not apply to government and military fares, when reservations are purchased on unitedairlines.com.au, or for 1K® and Global ServicesSM members.

unitedairlines.com.au
customer support

Phone: 1800 001 641
Hours of operation:
Assistance available 24 hours a day, 7 days per week

MileagePlus

Phone: 1300 651 815
Hours of operation: Monday through Friday: 09:00-18:00 AEST
Closed Saturday, Sunday, and most Public Holidays

To request retroactive credit for your flight activity, please see the Requesting Mileage Credit page.

Cargo Services

FOR SYDNEY
Phone: 02 9469 7388
Fax: 02 9669 3097
Hours of operation: 0900-1700

FOR MELBOURNE
Phone: 03 8318 4466
Fax: 03 9338 6697
Hours of operation: 0900-1700

Address:

FOR SYDNEY
Level 1
Australian Air Express Building
Link Road
Mascot NSW 2020

FOR MELBOURNE
Australian Air Express Building
Level 1,
11 Apac Drive,
Melbourne Airport Vic. 3045

Baggage Services

FOR SYDNEY
Phone: 02 9693 3240

FOR MELBOURNE
Phone: 03 9310 3677

Customer Relations
(For past date travel only)

Email : customerrelations@united.com

To ensure delivery of our reply email, please make sure that emails from United are not blocked by your email account.

Refunds

Request your e-ticket refund
Phone:131777
Hours of operation: 0900-1600 AEST Monday through Friday

Address:
GPO Box 3755
Sydney, NSW 2001

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